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Terms of Payment: “Net 30 Days” with established credit, unless otherwise arranged. New customers are asked to complete a Credit Application Form, listing their bank and three commercial references. For the convenience of customers without established credit, prepayment, including transportation charges (if applicable) and taxes, will release orders immediately for shipment. Visa, MasterCard, and American Express (US only) are accepted.

Shipment: Courier or truck F.O.B. our Warehouses in Canada: Baie D’Urfé, QC; USA: Champlain, NY; Europe: Courtaboeuf, Paris, France. Insurance covering the full value of the shipment is included with the transportation charges. If you wish to select a specific carrier, and/or have insurance to cover your shipment, please contact us immediately.

Claims: SCP SCIENCE takes great care in the packaging of goods prior to shipment. In the event that breakage occurs during shipment, claims for damaged merchandise must be made to the transport company and reported to SCP SCIENCE within 5 days of receipt of order. The damaged goods along with the original packaging must be kept, and a Damage Report Claim filed with the transport company. Claims for short-shipments should be made immediately with SCP SCIENCE.

Returns: Returns must be authorized. Please contact SCP SCIENCE for a Return Authorization Number and proper shipping instructions before returning merchandise. No returns can be accepted without prior approval. Restocking charges may be applicable.

Privacy: SCP SCIENCE is committed to protecting your privacy. At SCP SCIENCE, we never sell, distribute or trade any information (including email address) about you or your visit to our web site. However, we must give full cooperation in any situation where we are required by law or legal process to provide such information. Contact information for the customer is used only for the purpose of direct communication with our customers. Occasionally SCP SCIENCE may send customers promotional materials through the postal service or electronically by e-mail.

Security of Your Personal Information: SCP SCIENCE is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it by encryption using the Secure Socket Layer (SSL) protocol.

Customer Response: SCP SCIENCE is at your service. We appreciate comments, criticism, and suggestions, and we will make every effort to meet your expectations for high-quality products and services.

Disclaimer: Products supplied are for laboratory use only and should not be used for any household, medical, or therapeutic application. SCP SCIENCE presumes that only trained and qualified individuals, familiar with procedures suitable to the products ordered, will handle them. Our customers are solely responsible for the safe storage, handling, and the use of these products.

Distribution: SCP SCIENCE products are available worldwide through a network of distributors. Please contact SCP SCIENCE directly for the name and contact information of your local distributor. Distributor terms and conditions may vary.
A2LA ISO
© Copyright 2011 SCP SCIENCE - Corporate Headquarters is registered ISO 9001:2008 and accredited ISO 17025:2005 (A2LA Accredited • Certificate No. 2885.01). ISO Guide 34:2009 (A2LA Accredited • Certificate No. 2885.02).

CORPORATE HEADQUARTERS
21800 Clark Graham Baie D'Urfé, Quebec H9X 4B6 CANADA
Phone: 1(800) 361-6820 (Toll Free in North America) or +1 (514) 457-0701
Fax: 1(800) 253-5549 (Toll Free in North America) or +1 (514) 457-4499
SCP SCIENCE
348 Route 11 Champlain, N.Y. 12919-4816, U.S.A.
Tel: (800) 361-6820   Fax: (800) 253-5549




SCP SCIENCE - PROVIDING INNOVATIVE SOLUTIONS TO ANALYTICAL CHEMISTS
SCP SCIENCE manufactures and distributes analytical equipment, reagents, and certified reference materials for the inorganic analytical laboratories market. The company manufactures microwave digestion systems, sample preparation instruments, specialized glassware for the atomic spectroscopy market, ICP, XRF and atomic absorption supplies, certified reference materials such as calibration, quality-control standards, viscosity and metallo-organic standards.