Customer Satisfaction Survey


Company Name:
Name and Title:
E-mail:
Very Pool
Poor
Average
Good
Excellent
N/A
Comments
A. Our Products
 
1. Initial quality*
2. Ease of use*
3. Product packaging*
4. Quality of documentation supplied*
B. Order Process
 
5. Knowledge of staff*
6. Courtesy & support of staff*
7. Ease of order process*
8. Response time*
C. Shipment
 
9. Received on-time*
10. Exactness of product/quantities*
11. Condition of goods received*
D. Overall
 
12. Overall performance*
13. Will you purchase from us again?* Yes No Maybe
 
Do you have any suggestions/comments on how SCP SCIENCE can serve you better?

Security Question

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