Supplier quality and reference documents

SCP SCIENCE firmly believes that in order to provide outstanding products and service,
we require outstanding suppliers who will work with us to provide support in helping us
achieve our objectives. One of our objectives is to develop mutually beneficial
relationships with our collaborators (suppliers and sub-contractors) as we are convinced
that they are key stakeholders in our quality management efforts.
In order to pre-qualify potential suppliers and monitor the performance of critical
suppliers, thus ensuring they are meeting our requirements, we have developed a
supplier qualification and performance evaluation process. Based on the requirements
of our ISO 9001 Quality Management System, our supplier quality process can be
summarized as follows:

    INITIAL QUALIFICATION
· Vendor Quality Survey
· External Quality Audit
   
     ↓    
     INITIAL SUPPLIER QUALITY
RATING
· APPROVED / CONDITIONAL /
REJECTED

 

 
    ↓ 

 ↑ ↓

 
INPUTS
· General Requirements
(see Supplier Quality
Manual)
· Specific Requirements
(Purchase Orders /
Contracts)
→  SUPPLIER PERFORMANCE
EVALUATION
· Product Quality
· Response to Quality Issues
· Customer Service
· On-Time Delivery
 →  OUTPUTS
· Products
· Services

 
Supplier Quality Manual

Corrective / Preventive Action Request

Vendor Nonconformance Report

Vendor Quality Survey